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Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
All other telephone numbers at a glance
| Online banking hotline* | 0123 3456789-100 Mon-Sun: 00:00 - 24:00 |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
Our address and bank details
| Address: | Sparkasse Freiburg-Nördlicher Breisgau Kaiser-Joseph-Str. 186-190 79098 Freiburg |
| E-mail : | info@sparkasse-freiburg.de |
| Fax*: | +49 761 215-71999 |
| Postal address: | Sparkasse Freiburg-Nördlicher Breisgau Postfach 1170 79011 Freiburg |
| Sort code: | 68050101 |
| BIC: | FRSPDE66XXX |
* Calls made from landlines within Germany cost EUR 0.20 per call. Calls made from mobile phones never cost more than EUR 0.60 per call.
| Address: | Sparkasse Freiburg-Nördlicher Breisgau Kaiser-Joseph-Str. 186-190 79098 Freiburg |
|---|---|
| Postal address: | Sparkasse Freiburg-Nördlicher Breisgau Postfach 1170 79011 Freiburg |
| Telephone*: Mo - Fr 8am - 10pm |
+49 761 215-0 |
| Fax*: | +49 761 215-71999 |
| E-mail: | info@sparkasse-freiburg.de |
| Sort code: | 68050101 |
| BIC: | FRSPDE66XXX |
| Online banking hotline*: | Business client: +49 761 215 2988 (available Monday - Sunday 8am - 10pm) |
| Emergency number for blocking your card: | 116 116 (from Germany) +49 30 4050-4050 (outside from Germany) (available 24/7) |
| contomaxx service hotline: | +49 761 120 175 11 (available Monday - Saturday 8am - 10pm) |
* Calls from a German landline are charged at Euro 0.20 each. Calls from mobile phones are charged at no more than Euro 0.60 each.
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